ALLSLOWLY is a Portuguese brand that sells to customers worldwide. This policy explains how we collect and use your personal information when you visit allslowly.com, place an order or contact us.

Information We Collect

We collect the information needed to process your orders and assist you, such as your name, contact details, delivery and billing addresses, and order history. We also collect information about how you use our website through cookies and similar technologies.

How We Use Your Information

We use your information to process payments, deliver orders, provide customer support, keep our store secure and comply with legal obligations. We send you marketing emails or messages only where you have agreed to receive them. You can unsubscribe at any time.

Depending on the purpose, we process your information to fulfil your order, meet legal obligations, pursue legitimate business interests such as preventing fraud, or act on your consent.

Sharing and International Transfers

We share information only when necessary with trusted providers that help us operate our store, including Shopify, payment providers and delivery companies. Some providers may process information outside the European Economic Area, subject to applicable data protection safeguards. We may also disclose information when required by law.

Cookies

We use essential cookies to make the store work. Other cookies, including analytics or advertising cookies where used, are subject to your choices. You can manage your preferences through our cookie banner and your browser settings.

How Long We Keep Information

We keep personal information only for as long as needed for the purposes described above, including any applicable accounting, tax or other legal requirements.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your information, restrict or object to its use, request a copy of it, or withdraw your consent. To make a request, email info@allslowly.com.

You may also lodge a complaint with a data protection authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

Contact

For privacy questions or requests, contact info@allslowly.com.