ALLSLOWLY ships from Portugal to customers worldwide.

Processing & Delivery

Orders are usually prepared and dispatched within 2–5 business days. During busy periods or holidays, processing may take longer. We do not dispatch orders on weekends or public holidays.

Estimated delivery times after dispatch are:

• Portugal & Spain: 2–4 business days
• Rest of Europe: 7–12 business days
• United States: 10–14 business days
• Australia & New Zealand: 10–21 business days
• Mexico, Central & South America: 15–30 business days

These are estimates, not guaranteed delivery dates. Customs procedures, holidays and other circumstances may cause delays.

Tracking & Address Changes

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Tracking information may take some time to update.

Please check your delivery address carefully at checkout. If you notice a mistake, email info@allslowly.com as soon as possible.

We will try to help, but cannot guarantee changes once the order has been processed or dispatched.

Customs & Import Charges

Orders delivered outside the European Union may be subject to import duties, taxes or customs fees charged by the destination country.

Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Missing or Damaged Deliveries

If your order is delayed, marked as delivered but not received, or arrives damaged, please contact info@allslowly.com with your order number.