Returns & Refunds

At ALLSLOWLY, we want you to feel confident about your purchase. If you change your mind, you may request a return within 14 days of receiving your order. This includes items purchased on sale.

To start a return, email info@allslowly.com with your order number and let us know which item you wish to return. We will send you the return address and instructions. Please send the item back within 14 days of notifying us.

You are responsible for arranging and paying for return shipping. We recommend using a tracked service and keeping proof of postage.

You may try on an item as you would in a shop, but please handle it with care. If an item is returned worn, washed, damaged or otherwise handled beyond what is necessary to inspect it, you may be responsible for any resulting loss in value.

Refunds are issued to the original payment method within 14 days of your return request. We may wait until we receive the item or proof that you have sent it back, whichever comes first. Original standard delivery costs will be refunded where required by applicable law.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or incorrect, please email info@allslowly.com with your order number and clear photos of the issue where possible. We will review it and arrange an appropriate solution at no additional cost to you.